Deposit & Cancellation Policy
A 25% deposit is required in order to secure your reservation. It can be made via credit, debit card or electronic bank transfer.
The deposit is non-refundable for cancellations within 4 weeks of the start of your stay. For cancellations or curtailments within 1 week of the start of your stay, we reserve the right to charge for the full cost of the accommodation should we be unsuccessful in re-letting your room. We still strongly advise our guests to take out travel insurance against unforeseen cancellation.
All refunds are subject to a £5 administration fee.
Cancellations must be communicated via e-mail. Failure to notify us of a cancellation will result in the full cost of the holiday being charged.
This policy does not apply to bookings made by large groups, which will be handled on a bespoke basis.